Crisis Care Helpline

Phone: 1800 199 008

Categories: 24hr Emergency Contacts, Child and Youth Services, Domestic and Family Services, Emergency and Crisis Care Numbers, General Contacts,

The Department for Child Protection and Family Support’s after hours service, Crisis Care Unit, operates twenty-four hours a day, seven days a week.

This telephone service prioritises child protection concerns. It also provides information, advice, support and intervention for people in crises and needing urgent help. Types of crises addressed by the service include child protection concerns, family and domestic violence, suicidal ideation and homelessness.

Crisis Care Unit assists callers experiencing homelessness by providing information and advice. In exceptional and unforeseen circumstances, support is provided for callers to access short-term crisis accommodation.