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24hr Emergency Contacts

The information provided on this website is for general purposes only. While we endeavour to keep the information up to date and correct, we make no representation or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the information, products or services. Even though we are able to provide links to other website, we have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement.

1800 Respect National Sexual Assualt, Domestic Family Violence Counselling Service

Dealing with sexual assault and domestic and family violence is never easy, but qualified and experienced counsellors can provide information and refer you to services available in your area that can help. telephone counselling is available 24-7, whether you’re seeking help for yourself, a friend or relative, a colleague or a client. Professionals seeking assistance with work – induced trauma are also encouraged.



Categories: 24hr Emergency Contacts, Child and Youth Services, Domestic and Family Services, Emergency and Crisis Care Numbers, Family Services,

Alcohol and Drug Support Service (ADSS)

  1. Alcohol and Drug Support Line
    Metro: (08) 9442 5000
    Country: 1800 198 024 (country callers)
  1. Parent and Family Drug Support Line
    Metro: (08) 9442 5050
    Country: 1800 653 203 (country callers)
  1. Working Away Alcohol and Drug Support
    Tel: 1800 721 997
  1. Meth Helpline
    Tel: 1800 874 878

You can also contact Alcohol and Drug Support Service (ADSS) through email [email protected]au and their website www.alcoholdrugsupport.mhc.wa.gov.au.

Alcohol and Drug Support Service (ADSS) also provides a LIVE CHAT facility that can be accessed via http://alcoholthinkagain.com.au/  or http://drugaware.com.au/



Categories: 24hr Emergency Contacts, Alcohol and Drug Services, General Contacts,

Child Protection Unit Princess Margaret Hospital (PMH)

The Child Protection Unit is a specialised unit within Princess Margaret Hospital devoted to ensuring that all children are adequately protected whilst in hospital and upon discharge from hospital. We see cases not only where there are concerns of child abuse but also cases where long and short-term protection are issues of concern. Cases that would be appropriate for referral include:

  • Children who have injuries or have had previous injuries that may be inflicted injury eg. fractures, bruises, lacerations, burns.
  • Neglect e.g. physical, medical.
  • Children who have been or are thought to have been sexually abused by any person.
  • Non-organic failure to thrive.
  • Children whose social circumstance puts them at risk of injury, neglect or further abuse.
  • Children who upon discharge may not receive adequate care and protection for whatever reason.



Categories: 24hr Emergency Contacts, Child and Youth Services,

Crisis Care Helpline

The Department for Child Protection and Family Support’s after hours service, Crisis Care Unit, operates twenty-four hours a day, seven days a week.

This telephone service prioritises child protection concerns. It also provides information, advice, support and intervention for people in crises and needing urgent help. Types of crises addressed by the service include child protection concerns, family and domestic violence, suicidal ideation and homelessness.

Crisis Care Unit assists callers experiencing homelessness by providing information and advice. In exceptional and unforeseen circumstances, support is provided for callers to access short-term crisis accommodation.



Categories: 24hr Emergency Contacts, Child and Youth Services, Domestic and Family Services, Emergency and Crisis Care Numbers, General Contacts,

Domestic Violence Liaison Officer (WA Police) (24 hrs)

Provides support to victims of family violence by providing information on relevant laws/community intervention



Categories: 24hr Emergency Contacts, Domestic and Family Services,

Family Helpline (24 hrs)

Free confidential telephone counselling and information service for families with relationship difficulties.

Telephone family helpline when:

  • You want counselling or information.
  • You need someone to turn to.
  • People in your family could get on better.
  • You want to stop taking things out on others in your family.
  • You don’t want people in your family to hurt each other.
  • You are worried about someone you know.



Categories: 24hr Emergency Contacts, Family Services,

Health Direct

Experienced nurses provide immediate professional medical advice on how urgent a health concern is and what to do about it. The heath professional will compete an assessment and give sound advice on what to do,



Categories: 24hr Emergency Contacts, General Contacts,

Indigo Junction

This service is provided by  and comprises of

  • Crisis accommodation.
  • Housing and advocacy.
  • Information.
  • Emergency relief.
  • Youth Services
  • Support and Education
  • Information / referrals
  • Community services

Indigo Junction Young People

Our Youth Service offers housing, tenancy support and education. Our goal is to provide a safe place where young people receive the support they need to set goals and work towards a positive future. We provide tailored support which includes specialist referrals, building independent living skills, job readiness and promoting links to education and training.

Services offered at our Youth Service include:

Housing

Indi House (Emergency Housing)

Indi Living Youth (Community Housing)

Support and Education

Programs

For more information:

Phone: 9274 1611

Email: [email protected]

Visit: http://indigojunction.org.au/how-we-help/youth/overview/

Indigo Junction Families

The Family Service offers housing, support and education. Our team focuses on empowering families to build on their parenting and independent living skills. We also assist families to connect to specialist supports such as counselling, health and employment services where required. Families are encouraged to set personal goals as well creating a plan towards long term stable housing.

Services offered at the Family Service include:

Housing

Indi Place (On site supported housing)

Indi Living Families (Community Housing)

Support and Education

Programs

For more information:

Phone: 9250 5256

Email: [email protected]

Visit: http://indigojunction.org.au/how-we-help/families/overview/

Indigo Junction Community Service

Karnany Resource Centre is the base for our community service and is ideally located in the heart of Midland. Karnany provides a safe place for people to meet and share their stories. Our team builds an understanding of the person’s needs and connects them with the required services. The following services and programs operate at Karnany:

COMMUNITY PROGRAMS

FINANCIAL SUPPORT & EDUCATION HUB

OUTREACH SERVICES

We provide a space at Karnany for the following services:

CONNECTION TO OTHER SERVICES

We realise that we can’t always offer people the services they require. Through our relationships with different service providers we are able to refer people to the support they need. Visit us and we can have a chat about your situation and create a support plan together.

For more information:

Phone: 9274 7929

Email: [email protected]

Visit: http://indigojunction.org.au/how-we-help/community/overview/



Categories: 24hr Emergency Contacts, Aboriginal and Torres Strait Islander Services, Accommodation, Alcohol and Drug Services, Family Services, Financial Services, Tenancy Support Services,

Kids Helpline (24 hrs)

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.



Categories: 24hr Emergency Contacts, Child and Youth Services, General Contacts,

Lifeline

Lifeline is a National service for people experiencing a personal crisis. it is 24 hour crisis support and suicide prevention support. If you are experiencing the following please feel free to make contact.

  • Suicidal thoughts or attempts
  • Personal crisis
  • Anxiety
  • Depression
  • Loneliness
  • Abuse and trauma
  • Stresses from work, family or society
  • Self-help information for friends and family



Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, Family Services, General Contacts,

Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service.  This service provides counselling for men who are concerned about becoming violent or abusive.  The service can provide telephone counselling, information and referral to ongoing face to face services if required.  Information and support is also available for men who have experienced family and domestic violence.



Categories: 24hr Emergency Contacts, Domestic and Family Services, General Contacts,

Mental Health Emergency Response Line (MHERL)

All regions: 1300 555 788
Peel region:
1800 676 822

This service provides a rapid response to mental health emergencies across the metropolitan area. These services should be used by people involved in a mental health emergency in the community. These might include:

  • individuals who feel that they require urgent assistance
  • families or carers of those with a mental illness
  • members of the general public who witness a mental health crisis and require assistance
  • health professionals
  • community welfare service providers



Categories: 24hr Emergency Contacts, Mental Health Services,

Parenting WA line (24 hrs)

Telephone information service for parents and carers with children from birth to 18 years. Qualified staff are there to provide information about health, behaviour and relationships



Categories: 24hr Emergency Contacts, Family Services,

Police, Fire, Ambulance (life-threatening situation)

Call 131 444 when the situation is not an emergency but you require police attendance or assistance.



Categories: 24hr Emergency Contacts, Emergency and Crisis Care Numbers,

Problem Gambling Helpline

Free support, information & telephone counselling services for people who have a problem with gambling, & family & friends of people with a gambling problem.



Categories: 24hr Emergency Contacts, General Contacts,

Samaritans Crisis Line

Youthline WA: 1800 198 313

A service providing emotional support for the despairing and suicidal issues. Are able to assist and give you suggestions with what you are going through. Non judgmental service.



Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, Mental Health Services,

Sexual Assault Resource Centre (SARC)

Emergency sexual assault service (13 years old and above). Service includes

  • a free 24 hour emergency service, consisting of medical, forensic and supportive care to people who have been sexually assaulted or sexually abused in the past two weeks
  • a free counselling service (during business hours) for people who have experienced sexual assault or sexual abuse more than 2 weeks ago
  • education and training
  • Aboriginal Liaison Officer



Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, General Contacts,

Suicide Call Back Service

Telephone support service for people feeling suicidal, their carers or anyone who has lost someone to suicide.



Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, Family Services, General Contacts,

WA Police Child Abuse Squad (24 hrs)

WA police child abuse squad deal with preventing child abuse but they also assist with reports pertaining to child abuse, identifying a child molester and Internet safety and how to report suspicious online behaviour.

 



Categories: 24hr Emergency Contacts, Child and Youth Services,

Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes phone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence. The service can refer women to safe accommodation if required.



Categories: 24hr Emergency Contacts, Domestic and Family Services, Family Services, General Contacts,