- A + translate

General Contacts

The information provided on this website is for general purposes only. While we endeavour to keep the information up to date and correct, we make no representation or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the information, products or services. Even though we are able to provide links to other website, we have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement.

Aboriginal Legal Service of WA

Provides legal representation and support services for Aboriginal and Torres Strait Islander people living in Western Australia.



Categories: Aboriginal and Torres Strait Islander Services, General Contacts, Legal Services,

Alcohol and Drug Support Service (ADSS)

  1. Alcohol and Drug Support Line
    Metro: (08) 9442 5000
    Country: 1800 198 024 (country callers)
  1. Parent and Family Drug Support Line
    Metro: (08) 9442 5050
    Country: 1800 653 203 (country callers)
  1. Working Away Alcohol and Drug Support
    Tel: 1800 721 997
  1. Meth Helpline
    Tel: 1800 874 878

You can also contact Alcohol and Drug Support Service (ADSS) through email alcoholdrugsupport@mhc.wa.gov.au and their website www.alcoholdrugsupport.mhc.wa.gov.au.

Alcohol and Drug Support Service (ADSS) also provides a LIVE CHAT facility that can be accessed via http://alcoholthinkagain.com.au/  or http://drugaware.com.au/



Categories: 24hr Emergency Contacts, Alcohol and Drug Services, General Contacts,

Altone Youth Services Inc.

ALTONE YOUTH SERVICES (AYS) is a Youth Centre located in Altone Park, Beechboro. *Formally known as Stand By Me Youth Service*

Drop-in is open for young people aged 11 to 18 at the times listed in the Programs Section. Come in and play Pool, Xbox, PS3, Wii, listen to music, grab a feed, talk to a youth worker or just hang out!  We also have online computers and a black light Cinema Room.

We offer informal counselling, practical support, advocacy, referal to additional services and case management to at risk Young People. We can provide information about a wide variety of issues relevant to young people’s lives.

Our aim is to provide a safe meeting place for young people, aged 11-25 years who reside, recreate or educate with the Lockridge/Beechboro and surround areas. We aim to provide young people with suitable educational and recreational activities that they otherwise would not have access to and that will provide them the opportunity to learn and develop a wide range of skills. We are open for drop-in sessions in the afternoons, during which time Young People are able to use our facilities and talk to the staff at the centre. We are also available for informal and formal counselling sessions with Young People and can refer those Young People to specialist services if the need arises can help young people that are experiencing a wide range of problems, including:

  • Homelessness
  • Alcohol and drug problems.
  • Employment and educational difficulties.
  • Mental, sexual and general health issues.
  • Financial problems.
  • Relationship conflict (family, friends and partners).
  • Legal and justice concerns.
  • Issues related to same sex attraction and gender diversity.
  • Family and Domestic Violence.
  • Suicidal thoughts and Self Harm.

AYS can assist young people by:

  • Providing informal counselling and case management.
  • Referring the young person to a specialised organisation.
  • Providing the young person with information.
  • Advocating on behalf of the young person.
  • Case Management
  • Emotional and practical support, advocacy and information

Contact: Chloe Turner Mobile: 0499 646 006 Phone: (08) 9377 4022



Categories: Alcohol and Drug Services, Child and Youth Services, General Contacts, Mental Health Services,

Angelhands – Recovery from Extreme Trauma

Angelhands helps people recover from extreme trauma. Angelhands provides clinical and medical therapies that focus on the individual and their symptoms. The service helps people regain their strength and confidence, and reconnect with their communities.



Categories: Domestic and Family Services, General Contacts, Legal Services,

Anglicare WA – Connect For Life

Connect for Life Carer Support Services provides a range of flexible respite and support options for carers and families of people with a severe diagnoseable mental illness, Autism Spectrum Disorder, and intellectual disabilities. The services has been established to address the impacts of caring. The aim of these services is to provide support to carers and families to maintain their caring role whilst make the transition to NDIS and is aimed at assisting you as a carer to sustain your relationship and to enhance your own well-being.

Office Locations:

Gosnells – 9394 9200

Mandurah – 9581 0583



Categories: Family Services, General Contacts, Mental Health Services,

Anglicare WA – Street Connect

Supports and educates 15-25 year old homeless and street-present young people in the Perth Inner City area, with aims to make connections with marginalized young people who gather regularly in public places and engage them in positive life changes



Categories: Child and Youth Services, General Contacts,

Anglicare WA Counselling

Counselling is offered by trained professionals who can assist with a wide variety of issues. Counselling can be provided to individuals, couples or families. Counselling is available at Anglicare sites across WA. Anglicare WA also offer telephone counselling for people who cannot attend in person, including those who live in rural or remote regions.



Categories: Domestic and Family Services, Family Services, General Contacts,

Anglicare WA Family Relationship Centres

Family Relationship Centres provide assistance to families at any stage of their lives. The Centres are for all families in need of information and support in relation to family relationships and for those families who are  separated we offer family dispute resolution services.

Resources available at Family Relationship Centres include flyers and booklets from services, computers that can be used to search for information on the web, phones that are directly connected to the Family Relationship Advice Line, and staff who can provide consultation and family dispute resolution.

Family Relationship Centre Locations:

Joondalup – 9301 8500

Mandurah – 9583 1400

Kimberly – 9193 8100

Kununurra – 9166 5000



Categories: Family Services, General Contacts,

Anglicare WA Reclaiming Our Lives

Reclaiming Our Lives is a group program that supports women who have been or are victims of family and domestic violence. The program consists of eight two-hour sessions held at a safe venue, where you can share and talk openly about yourself, your relationships and your family. The program provides information about domestic violence but also encourages participating women to support each other emotionally and practically.

Office Locations:

Albany – 9845 6666

Broome (Regional Offices) – 9194 2400

East Perth – 1300 114 446

Joondalup – 9301 8500

Karratha (Main Office) – 9143 1880

Kununarra – 9166 5000



Categories: Domestic and Family Services, Family Services, General Contacts,

Blue Sky Community Group

Provides financial counselling, advocacy and negotiation, family support and information on tenancy, Centrelink issues and advocacy. Also provides programs and emergency relief. They work with a diverse cultural and ethnic background, Aboriginal and Torres Strait Islander people, people from CaLD backgrounds, disabilities, and people with diverse sexuality and gender identities. This service can be accessed if you live in the post codes 6054 6063, which includes Ashfield, Bassendean, Eden Hill, Lockridge, Kiara or Beechboro. The services is open Monday to Friday, 9:00am to 5:00pm.



Categories: Financial Services, General Contacts,

Carers WA

Counselling line 1800 007 332  8am to 5 pm Monday to Friday.
Assist people who provide unpaid care and support to a family member or friend who is frail & elderly, has dementia, a mental or chronic illness, a disability, complex needs or receives palliative care Carers provide a range of services for carers within the state.

 

 



Categories: Family Services, General Contacts, Mental Health Services,

Centrecare Counselling for Adolescents and Parents (CAPS)

Provides a counselling service for parent/caregivers, children and teenagers aged 12 to 18 years old, to find solutions to conflicts they may be experiencing. Issues may include: abuse or violence in the family, adolescent development issues, relationship conflicts, communication difficulties, drug and/or alcohol use, school or friendship related issues, sexuality issues or adolescent mental health issues. The service provides individual counselling and/or family counselling, along with workshops, seminars and school based programs that aim to assist and educate both young people and their family.



Categories: Child and Youth Services, Domestic and Family Services, Family Services, General Contacts,

Centrecare General Counselling

Provides counselling in the Perth area for issues related to relationship changes, conflict, depression, low self-esteem, self-confidence, loss or grief, separation, step families, communication, gambling, abuse and life transition.



Categories: Child and Youth Services, Family Services, General Contacts,

Communicare – Building a Balance

For families with young people between the ages of 12-17 who are dealing with problematic and/or disruptive behaviour of one or more members, including self-harm, domestic violence or abuse. The program could also be beneficial for marginalised families, families in transition (separating, divorcing, step or blending families), culturally diverse families, or those who wish to improve the way they communicate, evaluate their goals, dreams and values or explore long standing issues.



Categories: Child and Youth Services, Family Services, General Contacts,

Community Legal Centres Association (WA)

Provides a referral service to appropriate legal centres or other relevant organisations. Cmmunity Legal Centre services include information and advice; casework and minor assistance; representation and advocacy; community legal education; policy and law reform. Each Cmmunity Legal Centre may offer different services, depending on the needs of the community.



Categories: Financial Services, General Contacts, Legal Services,

Crisis Care Helpline

The Department for Child Protection and Family Support’s after hours service, Crisis Care Unit, operates twenty-four hours a day, seven days a week.

This telephone service prioritises child protection concerns. It also provides information, advice, support and intervention for people in crises and needing urgent help. Types of crises addressed by the service include child protection concerns, family and domestic violence, suicidal ideation and homelessness.

Crisis Care Unit assists callers experiencing homelessness by providing information and advice. In exceptional and unforeseen circumstances, support is provided for callers to access short-term crisis accommodation.



Categories: 24hr Emergency Contacts, Child and Youth Services, Domestic and Family Services, Emergency and Crisis Care Numbers, General Contacts,

Derbarl Yerrigan Health Service

East Perth: (08) 9421 3888
Midland: (08) 9374 1400
Mirrabooka: (08) 9344 0444
Maddington: (08) 9452 5333

Provides a wide range of health services including general health, chronic diseases, dental health, environmental health, ear health, retinal eye screening, physiotherapy, podiatry, and stolen generation services



Categories: Aboriginal and Torres Strait Islander Services, Child and Youth Services, Family Services, General Contacts,

Domestic Violence Advocacy Service

DVAS Central is a free service which helps women who have experienced, or are at risk of domestic violence, access support. DVAS provides people with a safe and friendly environment to access advocacy, legal and DCP services.

All services at Domestic Violence Advocacy Service provides within the context of a supportive and safe environment. All Women’s Health & Families Service staff members are female, and can provide assistance with:
  • Discussing available options
  • Applying for a restraining order
  • Obtaining support and advices from Legal Aid
  • Referrals to other agencies (including counselling services & DCP)



Categories: Domestic and Family Services, General Contacts,

Family Court of Western Australia – Counselling & Consultancy Service

The Counselling and Consultancy Service is staffed by fully qualified Family Consultants with specialist knowledge and expertise in working with children and families experiencing relationship difficulties after separation. Services Provided are as follows

  • Case Assessment Conferences
  • Individual case management, which may include joint mediation/conciliation/counselling services, depending on the specific requirements of each family
  • Referrals to appropriate agencies or programs when appropriate, and
  • A variety of reports including Family Reports involving children, as ordered by the court.



Categories: Family Services, General Contacts, Legal Services,

Family Support Network

Assessment and coordination of services to support individuals and families to meet their goals and keep children safely at home.

 

Cannington/Armadale:  1300 038 850

Midland/Perth: 1300 038 380

Mirrabooka/Joondalup 1300 760 691

Fremantle/Rockingham 1300 951 190



Categories: Child and Youth Services, Domestic and Family Services, Family Services, General Contacts,

Gosnells Community Legal Centre

Provides counselling, advocacy, and referral for families or individuals experiencing financial crisis. They can assist with preparing household budgets. They can also can provide advice on matters relating to Family law, Domestic violence and child support.



Categories: Domestic and Family Services, Family Services, Financial Services, General Contacts, Legal Services,

Health Direct

Experienced nurses provide immediate professional medical advice on how urgent a health concern is and what to do about it. The heath professional will compete an assessment and give sound advice on what to do,



Categories: 24hr Emergency Contacts, General Contacts,

ISHAR Multicultural Women’s Health Centre

Centre that assists people who are from culturally and linguistically diverse backgrounds. All staff are involved in providing information to clients/service providers or referring them to other agencies, or health professionals, according to need. Free interpreter service is available, along with a number of bi-lingual workers.



Categories: General Contacts, Multicultural Services,

Kids Helpline (24 hrs)

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.



Categories: 24hr Emergency Contacts, Child and Youth Services, General Contacts,

Lifeline

Lifeline is a National service for people experiencing a personal crisis. it is 24 hour crisis support and suicide prevention support. If you are experiencing the following please feel free to make contact.

  • Suicidal thoughts or attempts
  • Personal crisis
  • Anxiety
  • Depression
  • Loneliness
  • Abuse and trauma
  • Stresses from work, family or society
  • Self-help information for friends and family



Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, Family Services, General Contacts,

Living Proud Inc

Telephone counselling line (5.30 pm – 10.30 pm, 7 days a week.) Living Proud Inc (formerly Gay & Lesbian Community Services of WA Inc)provides support, information and resources to the Western Australian gay, lesbian, bisexual, trans* and intersex community.



Category: General Contacts

Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service.  This service provides counselling for men who are concerned about becoming violent or abusive.  The service can provide telephone counselling, information and referral to ongoing face to face services if required.  Information and support is also available for men who have experienced family and domestic violence.



Categories: 24hr Emergency Contacts, Domestic and Family Services, General Contacts,

Mental Health Law Centre

The service is free legal advice and representation to people who are involuntary patients in the Western Australian mental health system. Subject to resources, they provide legal help, advice, representation and/or referrals in other areas of law including criminal, guardianship and administration, criminal injuries compensation, equal opportunity, discrimination and other civil matters.



Categories: General Contacts, Legal Services, Mental Health Services,

MercyCare – Mirrabooka Family Support Network

MercyCare is a lead agency for the Mirrabooka Family Support Network. The service provides family services, children’s services, counselling, drug and alcohol services, financial counselling services, legal advice, educational services and family dispute services.



Categories: Alcohol and Drug Services, Child and Youth Services, Family Services, Financial Services, General Contacts,

MercyCare Community Support

MercyCare Community Support provides activities that will enable individuals to develop the knowledge, skills and confidence they will need to manage their life. This service is available to families, individuals and community groups through appointment. Available to people living in Mirrabooka and surrounding area’s. Some of the workshops include:

  • Art and craft
  • Conversational English
  • Understanding Australian Citizenship
  • Healthy Living
  • School Holiday Programmes for children
  • Yoga classes
  • Sewing
  • Help with your Learner’s Driving Test



Categories: Child and Youth Services, Family Services, General Contacts,

MercyCare Lending Services

Offers affordable and manageable interest free loans to help clients build a better life for thelmselves, and their families. The loan is aimed at helping people kick-start their future and create the life they are hoping for, can be used for a range of employment, training and education items. To be eligible, clients must be 18 years or over, an Australian resident with a health care card or a low income earner, able to show proof they can repay the loan and able to provide all documentation required for processing the loan.



Categories: Child and Youth Services, Financial Services, General Contacts,

MercyCare Reconnect

Provides a free and confidential outreach support service to young people aged 12 to 18 years who are having difficulties staying at home or who have recently become homeless because of family issues. Works with young people and their parent/guardian and families to provide support through counselling, mediation, provision of information, education, advocacy and referral.



Categories: Child and Youth Services, General Contacts,

MercyCare Rental Ready Program

The Rental Ready program provides training and advice for people new to Australia, on getting and living in a rental property in Australia. This includes understanding tenancy rights and responsibilities and a practical module on cleaning and property maintenance.

* Must be eligible for Settlement Grant Program.*

Office Locations:

Cannington – 6298 9841 or 0481 000 898

Mirrabooka – 6298 9888



Categories: General Contacts, Multicultural Services, Private Rental Accommodation,

Moorditj Koort Aboriginal Health and Wellness Centre

Moorditj Koort Aboriginal Health and Wellness Centre is part of the Perth South Coastal Medicare Local in the Rockingham Kwinana district. The focus of the organisation is to support health and wellness of Aboriginal and Torres Strait Islander people living in the Kwinana/Rockingham District.

Moorditj Koort has a range of free specialist and service  including, dietitian, Moorditj Djena, diabetes education, pharmacist, alcohol and other drug counselling.



Categories: Aboriginal and Torres Strait Islander Services, Alcohol and Drug Services, General Contacts,

Multicultural Services Centre of WA (MSCWA)

MSCWA provides assistance to clients who are from culturally and linguistically diverse backgrounds. MSCWA currently provide the following programs:

  • Emergency Relief Program
  • MAITRI Mental Health Services
  • Multicultural Disability Services Program
  • My Health Our Health (MHOH)
  • Multicultural Health and Wellbeing Program
  • Multicultural Housing Services Program
  • Multicultural Media Services
  • Multicultural Wellness Program
  • Settlement Grants Program
  • Workforce Development Centre Program

Office Locations:

North Perth – 9328 1544

Wellness Centre – 9444 8283

Cannington – 9258 5188

Mirrabooka – 9344 7858

Morley – 9275 4555/6150 9326

Bunbury – 9791 5281



Categories: Financial Services, General Contacts, Multicultural Services, Tenancy Support Services,

Noongar Patrol Outreach Services

The Nyoongar Patrol Outreach Service is a community based service that deals with social and welfare issues within the locations of Burswood, Fremantle, Midland, Northbridge, the Northern Corridor, the South-Eastern Corridor and Vincent. The purposes of the Nyoongar Patrol is to provide early street level interventions to local and remote Indigenous people frequenting public spaces in nominated locations. The target groups are people at risk of coming into contact with the criminal justice system due to various social and welfare issues.



Categories: Aboriginal and Torres Strait Islander Services, General Contacts,

Northern Suburbs Community Legal Centre

Northern Suburbs Community Legal Centre provides general legal services in matters of family law, civil law, and residential tenancy. Their vision is that disadvantaged and low income earners have access to legal services. Appointments are essential, and two offices are located in Mirrabooka (9440 1663) and Joondalup (9301 4413).



Categories: Family Services, General Contacts, Legal Services,

Palmerston Association

To assist and support individuals, families and communities across Western Australia, by reducing the harm of alcohol and other drug use through counselling, therapies and education.



Categories: Alcohol and Drug Services, General Contacts,

Problem Gambling Helpline

Free support, information & telephone counselling services for people who have a problem with gambling, & family & friends of people with a gambling problem.



Categories: 24hr Emergency Contacts, General Contacts,

Relationships Australia – Moorditj Yarning

Provides counselling for family and relationships issues, grief and loss. theThey also provide outreach which means that they can come to you if required. Moorditj Yarning has been working closely with Aboriginal people in the Langford/Gosnells and Clarkson/Joondalup areas. There counsellors have experience working with alcohol and drug problems, other health concerns such as diabetes, family and relationship issues, grief, loss and domestic violence.



Categories: Aboriginal and Torres Strait Islander Services, Alcohol and Drug Services, General Contacts,

RSPCA (Pets in Crisis)

The RSPCA is an independent, non-government community-based charity providing animal care and protection services. The RSPCA’s mission is to prevent cruelty to animals by actively promoting their care and protection.

Contact RSPCA WA: 1300 RSPCA 2 (1300 777 222)

The Pets in Crisis program offers a temporary home for pets from households experiencing family and domestic violence while their owner seeks refuge or temporary accommodation of their own. This helps to alleviate some of the logistical stress of removing themselves and their loved ones from a dangerous home environment. The service, available via referral only by a case worker or healthcare professional, is free and is open to all domestic pets including cats, dogs and pocket pets (rabbits, guinea pigs, mice etc.) for up to three months.

https://www.rspcawa.asn.au/pets-in-crisis.php

FAQ



Categories: Domestic and Family Services, Domestic Pets, General Contacts,

RUAH – Harmony Place

Harmony Place: Harmony Place located in the inner city has six on-site crisis units, providing crisis accommodation and casework support to women with dependent children, who are escaping family and domestic violence or homelessness. Priority is given to those escaping FDV. Intakes to the service are generally Monday to Friday between 9am and 5pm.

Email: HarmonyPlace@ruah.com.au



Categories: Accommodation, Domestic and Family Services, Family Services, General Contacts,

RUAH – Kambarang Place

Kambarang Place:  Kambarang Place located in the inner city, provides crisis accommodation and casework support for sole Aboriginal women who are escaping family and domestic violence, homelessness or experiencing other life crises.   A drug and alcohol caseworker also provides specific assessment and support. Intake is generally Monday to Friday between 9am and 5pm.

Email: KambarangPlace@ruah.com.au



Categories: Aboriginal and Torres Strait Islander Services, Domestic and Family Services, General Contacts,

RUAH – Street to Home

Ruah’s Street to Home Program can assist you to access stable housing, and address issues to achieve positive, long term outcomes, and an improved quality of life.



Categories: Accommodation, General Contacts,

RUAH Engagement Hub

The Ruah Engagement Hub (previously the Ruah Centre) is located in Northbridge, for people who are homeless, or at risk of becoming homeless. Everyone over the age of 20 is welcome. Ruah Engagement Hub can also provide support with the following:

  • Assertive advocacy
  • Crisis accommodation referrals
  • Document support, assistance with accessing ID and housing applications
  • Support with referral to case management programs, health services, legal services and other supports
    Rest and recuperation facilities including showers.

Address: 247 James Street, Northbridge

Operating Hours: 8:30am to 2:00pm, Monday to Friday (excluding public holidays)



Categories: Alcohol and Drug Services, General Contacts, Mental Health Services,

Salvation Army – Balga Community Services

The Salvation Army Balga provides a place of support to the people in our community. These services constitutes a comprehensive level of care and range of programs that meet a variety of needs. Some of these are:

  • Emergency relief (assistance with emergency needs of food, material needs and financial matters.
  • Financial Counselling
  • Supported Accommodation Program
  • Free Hairdresser
  • Early Learning Centre
  • Health Care service for children

A free coffee awaits those who perhaps just need to speak with someone about personal matters.



Categories: Family Services, General Contacts,

Salvation Army – Bridge Program

The Salvation Army Bridge Program operates a sobering up centre and detoxification service in the inner-city.

The detoxification service provides a one week residential stay and operates to a supportive care model based on non-medical or low-medical interventions. Complex withdrawal cases, or those with severe symptoms are referred to medical services. Located in Gosnells, referral to the service needs to occur via admission to Bridge House in Highgate.

Both services are available 24 hours a day, seven days a week to drug and alcohol users aged 18 years and older. The sobering up service also accepts 15-18 year olds.

Address: 11-15 Wright Street, Highgate



Categories: Alcohol and Drug Services, General Contacts,

Salvation Army – Financial Counselling Service

The service case manages around 15 people at a time, who have found themselves facing financial hardship. The service teaches life skills in budgeting and provides paralegal support to clients requiring this service. Advocacy is a key function of this service. The Financial Counsellor works closely with Family Support Services and the Family Accommodation Programme.

This service operates 5 days per week. Inquiries can be handled by ringing (08) 9349 7488 or by appointment it further assistance is required.



Categories: Family Services, Financial Services, General Contacts,

Salvation Army – Morley

The Salvation Army – Morley provides support to individuals and families facing a crisis to help them meet their immediate needs. The Salvation Army – Morley offers emergency relief services to help relieve the stresses faced by families and individuals in crisis.

Once your immediate needs have been met, the service can also help with talking to utility providers about any outstanding bills, help connect with Centrelink about getting a job, talk to police, or recommend other support services.

The Salvation Army – Morley provide other services including:

  • Mainly Music – for carers of preschool aged children to meet with other parents and enjoy a fun time of music with the children followed by a social time with refreshments for the adults.
  • Playgroup
  • Positive Lifestyle Program (PLP)
  • Youth Support



Categories: Child and Youth Services, Family Services, Financial Services, General Contacts,

Sexual Assault Resource Centre (SARC)

The Sexual Assault Resource Centre (SARC) is the emergency sexual assault (rape crisis) service for Perth, Western Australia.

SARC is located in Perth, Western Australia, and provides high-quality care for females and males, 13 years and over, who have been affected by sexual assault (also called rape) or sexual abuse. SARC provides a 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth. This involves medical care, a forensic examination and counselling support to people who have been sexually assaulted (or raped) within the previous 14 days.

SARC also provides counselling in centres across the Perth metropolitan area to people who have experienced sexual assault (rape) and sexual abuse in the past. SARC is a free confidential service. It is NOT part of the police, however SARC will support a person’s decision to involve the police.

SARC is located on the King Edward Memorial Hospital site in a building which is separate from the hospital and which has been designed to maintain a sense of confidentiality and to provide a non-hospital environment.

Emergency Telephone Counselling (8:30am to 11:00pm daily) – 6458 1828



Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, General Contacts,

South East Metropolitan Community Drug Service

The South East Metropolitan Community Alcohol and Drug Service is an integrated service operating as a partnership between Palmerston and Next Step. The service provides improved access to a comprehensive range of alcohol and other drug (AOD) services available at one location. Clients have access to a streamlined assessment and care pathway drawing on the full range of Next Step, Palmerston and allied co-located services. Palmerston provides counselling and support and Next Step provides medical and psychological services. Clients may also access home based withdrawal services provided by the Drug and Alcohol Withdrawal Network (DAWN).

The service is appropriate for:

  • Individuals seeking information/change/assistance in regards to their own or someone else’s alcohol and other drug use
  • Families affected by alcohol or other drug issues
  • Professionals and other service providers
  • Communities tackling local alcohol or other drug issues



Categories: Alcohol and Drug Services, General Contacts,

South Metro Community Alcohol and Drug Service

With branches in Fremantle, Rockingham and Mandurah, the South Metropolitan Community Alcohol and Drug Service is an integrated service operating as a partnership between Palmerston and Next Step. The service provides improved access to a comprehensive range of alcohol and other drug (AOD) services available at one location. Clients have access to a streamlined assessment and care pathway drawing on the full range of Palmerston, Next Step, and allied co-located services. Palmerston provides counselling and support and Next Step provides medical and psychological services. Clients may also access home based withdrawal services provided by the Drug and Alcohol Withdrawal Network (DAWN). The integrated service is available in Fremantle and Rockingham with plans to expand the existing Mandurah based Community Alcohol and Drug Service (CADS) in the future.

Fremantle – 3/22 Queen Street, Fremantle (9430 5966)

Monday, Tuesday, Thursday and Friday: 9.00am – 12.00pm, 1.00pm – 4.00pm

Wednesday: 9.00am – 12.00pm only

 

Rockingham – 2/31 Council Avenue, Rockingham (9550 9200)

Monday, Tuesday, Thursday and Friday: 9.00am – 12.00pm, 1.00pm – 4.30pm

Wednesda: 9.00am – 12.00pm only

 

Mandurah – 22 Tuckey Street, Mandurah (9581 4010)

Monday, Tuesday, Thursday and Friday: 9.00am – 12.00pm, 1.00pm – 4.30pm

Wednesday: 9.00am – 12.00pm only



Categories: Alcohol and Drug Services, General Contacts,

Southcare Inc. Financial Counselling Service

Provides community services to people in the Manning area and surrounds. Services provided include the SouthCare Op Shop, Aboriginal Community and Family Support, emergency relief and financial counselling. Contact the service on 9450 6233 for further assessment and follow up.

Op Shop: 54 Bickley Crescent, Manning

Monday to Friday – 9:00am to 1:00pm



Categories: Financial Services, General Contacts,

Street Law Centre WA

Street Law Centre is a free outreach legal service for the homeless and those at risk of homelessness in Western Australia. We provide free, confidential legal information, advice and case work to the homeless or those at risk of homelessness.

In an effort to increase access to justice, Street Law offers comprehensive community legal education.

Street Law also seeks to address systemic legal issues through its law reform and advocacy campaign.

Located at:

RUAH CENTRE

33 Shenton Street, Northbridge

Every second Tuesday from 10.00am to 12.00 noon

 

TRANBY

Unit 6/5 Aberdeen Street, East Perth

Every Friday from 8.30am to 10.30am

 

PASSAGES

22 Palmerston Street, Northbridge

For 12 to 24 year olds only

Every second Wednesday from 10.30am to 12.00 noon

 

ST PATS

12 Queen Victoria Street, Fremantle

Every second Tuesday from 9.00am to 11.00am



Categories: General Contacts, Legal Services, Tenancy Support Services,

Suicide Call Back Service

Suicide Call Back Service is a nationwide service that provides 24/7 telephone, video and online professional counselling to people who are affected by suicide.

Suicide Call Back Service offers crisis support to anyone in Australia who is aged 15 years and older.

The service can help anyone who is affected by suicide, which includes:

  • Anyone who is feeling suicidal
  • Anyone who is worried about someone
  • Anyone who is caring for someone who is feeling suicidal
  • Anyone who is bereaved by suicide
  • Health professionals supporting people who are affected by suicide.



Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, Family Services, General Contacts,

Sussex Street Community Law Service

Sussex Street Community Law Service offers a range of different services including:

  • Family Law Advice
  • Civil Law Advice
  • Minor Criminal Advice (Belmont outreach only)
  • Welfare Rights
  • Disability Discrimintation
  • Tenant Advocacy
  • Individual Disability Adovcacy
  • Financial Cousnelling
  • Night Legal Service
  • Emergency Relief
  • Outreach Services

For more information please make contact on 6253 9500 or visit http://www.sscls.asn.au/



Categories: Financial Services, General Contacts, Legal Services, Tenancy Support Services,

The Compassionate Friend

The Compassionate Friend service is a self-help peer support group open to bereaved parents, siblings and grandparents. Its is a worldwide organisation run by volunteers, which aims to support families with the grief following the death of a child. The service offers friendship and understanding to families who are grieving the death of a child, of any age, from any cause. The service also offer support and information to relatives, friends and professionals who are helping a family.



Categories: Child and Youth Services, Family Services, General Contacts,

Uniting Care West – Attach: Parent Alcohol and Drug Service

Provides in-home counselling, interventions, treatments, mental health support, housing support, financial counselling, domestic violence support, child protection support and community health help, for parents affected by drug and alcohol use



Categories: Alcohol and Drug Services, Family Services, General Contacts,

Uniting Care West Aboriginal Family Respite Service

This free service assists Aboriginal carers and family where family members are experiencing emotional and mental distress.  Operated from the Aboriginal Evangelical Church, it is designed to provide respite and some ‘time out’ for participants once a month. There is a crèche facility available at the Church and transport can be arranged if required.



Categories: Aboriginal and Torres Strait Islander Services, General Contacts,

Unitingcare West – Creditcare

This service offers free and confidential financial counselling for West Australians.  Based in the Perth Central Business District and Fremantle, it encompasses financial crisis support, budgeting and some assistance with bills.



Categories: Financial Services, General Contacts,

Victim Support and Child Witness Service

Provides free emotional support and practical preparation for children under 18 years of age who are to give evidence to a court. The children involved can be victims or witnesses to any criminal charge, in any court. This includes the Magistrates Court, Children’s Court, District Court or Supreme Court. The court process can add to the stress of a child victim. However, ensuring they are adequately prepared as a witness can reduce their emotional stress and enable them to better participate in court proceedings.



Categories: Child and Youth Services, Family Services, General Contacts, Legal Services,

WA No Interest Loans Network (NILS)

Recently merging with Anglicare WA; WA No Interest Loans Scheme (WA NILS) provides loans that are either ‘no interest’ or ‘low interest’ as well as affordable car and home contents insurance, and a matched savings scheme. Eligible clients can access a WA NILS loan of between $200 and $1,500 which has no interest, no fees and no charges attached to it.

Clients with a Healthcare Card, Pension or Veteran’s Affairs Card can apply, with loans mostly being used for essential household items and services.



Categories: Family Services, Financial Services, General Contacts,

Welfare Rights & Advocacy Services

Provides advice, information, representation and referral in relation to Centrelink and Family Assistance, Social Security Prosecutions and Tenancy



Categories: Family Services, General Contacts, Legal Services, Tenancy Support Services,

William Langford Community House

William Langford Community House offers the following programs and services within the South-East Metropolitan region.
– Financial Counselling Service
– Legal Advisory Service
– Family Support Service
– Aboriginal Family Support Service
– Emergency Relief
– Migrant English Classes
– Computer Literacy Program
– Muslim Women’s Centre – Outreach Service
– Multicultural Services Centre – Somali Outreach
– The Spot (5 – 12 years)
– A range of groups and courses
– Kapahaka/Tamariki -children from 1-12 years old learning Maori songs, dance and language
– Mums and Toddler Playgroup
– Men’s Group (conversational English for men from diverse cultural background)
– Practice Makes Perfect (conversational English group for women from diverse background)
– Registered visiting Psychologist
– Sewing and Knitting
– WA Police Outreach (Multicultural Service for Migrant)
– Personal Injury/Individual Claims Legal Service



Categories: Child and Youth Services, Family Services, General Contacts, Legal Services,

Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes phone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence. The service can refer women to safe accommodation if required.



Categories: 24hr Emergency Contacts, Domestic and Family Services, Family Services, General Contacts,

Women’s Information Service

The Women’s Information Service offers free, confidential information for women throughout Western Australia.

The free telephone service operates from 9.00am to 4.00pm on week days. It provides information and referrals about issues such as health, finances, legal matters, counselling and domestic violence.



Categories: Domestic and Family Services, General Contacts, Legal Services,

Women’s Legal Service WA

Women’s Legal Service WA is a community legal centre which provides legal assistance to women experiencing disadvantage in our core practice areas including:

  • Family law (children’s issues)
  • Family law (divorce applications)
  • Family violence (identifying and responding to family violence, including restraining order advice)
  • Care and Protection (Department of Communities, Child Protection and Family Support matters)
  • Criminal injuries compensation (relating to family violence and/or sexual assault)

Email: info@wlswa.org.au

Visit: www.wlswa.org.au



Categories: Domestic and Family Services, Family Services, General Contacts, Legal Services,

Yorgum Aboriginal Corporation

Aboriginal community based organisation that offers an Indigenous specific, community based, counselling and referral service that acknowledges the impact of colonisation on Indigenous Australians. Yorgum aims to provide a nurturing place and an environment which promotes the cultural strength of Indigenous Australians through a healing process that supports their spiritual, physical, intellectual, and emotional wellbeing.

Yorgum offers the following services:

  • child sexual abuse treatment service
  • family violence program
  • community development
  • grandmother’s group
  • link-up service
  • counselling (in the areas of family violence, grief and loss, sexual assault, crisis/trauma, relationships, Aboriginal identity, and specialised cultural therapeutic practises).



Categories: Aboriginal and Torres Strait Islander Services, Child and Youth Services, Domestic and Family Services, Family Services, General Contacts,

Youth Legal Service

Youth Legal Service provides free professional legal services to children and young people (under 25 years) residing in Western Australia. In addition to client services, Youth Legal Service plays an active role in raising awareness of the legal rights and responsibilities of children and young people. Youth Legal Service provides legal advice and casework in the following areas, subject to capacity:

  • Criminal matters, including traffic offences
  • Motor vehicle accidents (not personal injury)
  • Contract law
  • Criminal injuries compensation
  • Violence and misconduct restraining orders
  • Leaving home
  • Spent convictions
  • Appealing criminal convictions

Regional Callers number: 1800 199 006



Categories: Child and Youth Services, Financial Services, General Contacts,

Youth Link WA

Youthlink is a state-wide mental health program managed through the North Metropolitan Area Mental Health Service. YouthLink assists young people, aged 13-24 years of age, who experience difficulties with their emotional or social well-being.  YouthLink provides specialist mental health counselling, consultation, training and community development. YouthLink is open from 9:00am to 5:00pm Monday to Friday.



Categories: Child and Youth Services, General Contacts, Mental Health Services,