The information provided on this website is for general purposes only. While we endeavour to keep the information up to date and correct, we make no representation or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the information, products or services. Even though we are able to provide links to other website, we have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement.
Phone: 1800 737 732
Dealing with sexual assault and domestic and family violence is never easy, but qualified and experienced counsellors can provide information and refer you to services available in your area that can help. telephone counselling is available 24-7, whether you’re seeking help for yourself, a friend or relative, a colleague or a client. Professionals seeking assistance with work – induced trauma are also encouraged.
Phone: 1800 469 246
Provides free legal and community support services for Aboriginal families and individuals in Western Australia. This includes legal advocacy, casework, court support and representation in matters related to family violence and sexual assault. They cannot act for perpetrators of violence. The legal matters they assist with include Violence Restraining Orders (VRO’s), criminal injuries compensation, and family law issues such as child recovery orders and parenting plans.
Phone: (08) 9377 4022
ALTONE YOUTH SERVICES (AYS) is a Youth Centre located in Altone Park, Beechboro. *Formally known as Stand By Me Youth Service*
Drop-in is open for young people aged 11 to 18 at the times listed in the Programs Section. Come in and play Pool, Xbox, PS3, Wii, listen to music, grab a feed, talk to a youth worker or just hang out! We also have online computers and a black light Cinema Room.
We offer informal counselling, practical support, advocacy, referal to additional services and case management to at risk Young People. We can provide information about a wide variety of issues relevant to young people’s lives.
Our aim is to provide a safe meeting place for young people, aged 11-25 years who reside, recreate or educate with the Lockridge/Beechboro and surround areas. We aim to provide young people with suitable educational and recreational activities that they otherwise would not have access to and that will provide them the opportunity to learn and develop a wide range of skills. We are open for drop-in sessions in the afternoons, during which time Young People are able to use our facilities and talk to the staff at the centre. We are also available for informal and formal counselling sessions with Young People and can refer those Young People to specialist services if the need arises can help young people that are experiencing a wide range of problems, including:
AYS can assist young people by:
Contact: Chloe Turner Mobile: 0499 646 006 Phone: (08) 9377 4022
Phone: Spearwood (08) 9412 0617
Phone: Rockingham (08) 9523 3400
Anglicare WA – YSHAC provides shared emergency accommodation and 24 hour support for youths aged 15-20 years old. Located in Spearwood and Rockingham, young people who are homeless or at imminent risk of homelessness are provide support from youth workers, where a range of support is provided including accommodation, independent living activities, goal setting and other activities.
Phone: (08) 9394 9200
Provides assistance to children who have been sexually abused, are exhibiting sexualised behaviours or have enacted sexual abuse against others. Available to children up to the age of 18 years. Referral from Department of Child Protection must have been received before counselling commences. However, if no referral has been received then the service can be contacted to discuss options. The perpetrator of the child abuse must be removed from the child homes.
Gosnells – (08) 9394 9200
Joondalup – (08) 9301 8500
Midland – (08) 9374 2409
Rockingham – (08) 9528 0702
Manjimup – (08) 9777 1945
Katanning – (08) 9821 9663
Albany – (08) 9845 6666
Phone: 0418 942 475
Supports and educates 15-25 year old homeless and street-present young people in the Perth Inner City area, with aims to make connections with marginalized young people who gather regularly in public places and engage them in positive life changes
Phone: (08) 9528 0702
Anglicare WA – Young Heart Child Counselling Service runs in Rockingham to provide a counselling service to women, children and their non-offending family members and takes place in a neutral, secure and supportive environment to enable children to explore their feelings surrounding violence and abuse. Young Hearts ensures that the counselling experience for children is safe, positive, supportive and helpful. The group work sessions address behaviour which may be the result of being exposed to or experiencing violence or abuse. Young Heart Child Counselling Service is for children up to and including 18 years old, and women who have experienced or have been witness to some for of domestic violence.
Phone: (08) 9394 9200
Anglicare WA – Young Parents Support Program provides support, assistance and advocacy for at risk young people under the age of 25 years, who are pregnant or have children. The service offers outreach, where a worker meets you in your home or an out of office location. During these visits the worker may provide information and support, referral to other services, advocacy and informal counselling.
Phone: 1300 114 446
The Children’s Contact Service provides safe, secure and child focused environments in which children can continue to have a relationship with a parent or family member that they do not live with. We assist families with changeover and offer supervised visits. The Children’s Contact Service provide assistance with issues such as changeover services and assistance with supervised visits.
The service is designed to assist separated families who are concerned about the impact that ongoing arguments and stressful behaviours may be having on their children. In most circumstances families will use the Children’s Contact Service following the implementation of a Family Court Order or a Parenting Plan.
To arrange for either supervised visits or facilitated changeover both parents must phone their nearest service and organise an appointment. Both parents will be individually interviewed in order to complete an intake assessment form.
East Perth – 1300 114 446
Joondalup – 9301 8500
Bunbury – 9720 9200
Albany – 9845 6666
Phone: (08) 9263 2009
YES! Housing (Youth Externally Supported Housing) helps young people aged 15 – 25yrs who are homeless or at risk of homelessness to access and maintain stable, longer term housing with added support to develop independent living and tenancy skills. YES! Housing is able to work with various family groups including singles, couples young parents and extended family to assist you to obtain your ideal housing option. When working with young parents, we can help to build on effective parenting strategies and link in with other parenting supports where suitable.
YES! Housing also offers transitional accommodation for young parents and couples for up to 12 months. These units are located both north (Mount Lawley) and south (Rockingham and Spearwood) of the river and provide you with the opportunity to work on your goals in a supported environment whilst developing a rental history.
We are able to work with young people across the Perth metropolitan area.
The program can be contacted by phoning (08) 9263 2009 or by emailing [email protected].
Phone: (08) 9342 9669
Balga Detached Youth Work Project (BDYWP) is a youth service supporting ‘at risk’ young people to improve their future life opportunities via a diverse range of programs. BDYWP run programs including the Mobile Youth and Family Education Support Service and Solid Youth. The service provides information, support, advocacy, referral and case management services to assist young people with varying issues and needs.
Category: Child and Youth Services
Phone: (08) 9279 2329
Bassendean Youth Services offers a range of structured and unstructured programs for young people in the 12 – 25 age range. These include recreational activities, support services and referral to specialist agencies. The purpose of contact between staff and young people is to empower young people to develop and enhance their skills, knowledge, understandings and attitudes which are beneficial to themselves, as both individuals and as members of society.
Category: Child and Youth Services
Phone: (08) 9325 6644
Phone: (08) 9300 7300
Perth: (08) 9325 6644
Joondalup: (08) 9300 7300
Provides counselling, support and linkages within the community for young people aged 12-18 yrs and their families. This service is provided for people living in the Joondalup region of Perth.
Phone: (08) 9325 6644
Provides counselling in the Perth area for issues related to relationship changes, conflict, depression, low self-esteem, self-confidence, loss or grief, separation, step families, communication, gambling, abuse and life transition.
Phone: (08)9300 7300
Phone: (08) 9325 6644
Provides a counselling service for parent/caregivers, children and teenagers aged 12 to 18 years old, to find solutions to conflicts they may be experiencing. Issues may include: abuse or violence in the family, adolescent development issues, relationship conflicts, communication difficulties, drug and/or alcohol use, school or friendship related issues, sexuality issues or adolescent mental health issues. The service provides individual counselling and/or family counselling, along with workshops, seminars and school based programs that aim to assist and educate both young people and their family.
Phone: (08) 9300 7300
Phone: (08) 9325 6644
Provides counselling to Perth and Joondalup families where significant conflict between parent/s and a teeenage occurs. Works on the premise that all parents and teenagers have the potential ability to resolve their differences, but may need some help and support in learning new ways of dealing with their problems.
Phone: (08) 9300 7300
Phone: (08) 9325 6644
Free service. Provides outreach counselling, support and linkages within the community for young people aged 12-18 years and their families. This service is provided to people living in the Joondalup region of Perth. A CYSS worker will visit you in the community, your home, school or a place of your choosing, which is a comfortable place to talk and help you sort things out.
Phone: 1800 048 636
Child and Adolescent Health Service – Mental Health service (CAMHS) provides mental health programs to infants, children and young people up to the age of 17. This includes services in the community and in a hospital setting. Children and families are referred to these services by there treating therapist, GP, specialist or other community organisation. Information and advice about accessing a child adolescent Mental Health Service is available by contacting local CAMHS community clinics.
Armadale – 9391 2455
Bentley – 9334 3900
Clarkson – 9304 6200
Fremantle – 9435 9700
Hillarys – 9403 1999
Peel – 9531 8080
Rockingham – 9528 0555
Shenton – 9381 7055
Swan – 9250 5777
Warwick – 9448 5544
For more urgent situations please contact the CAHS urgent mental health support line on 1800 048 636 (24 hour service).
Phone: (08) 6456 0089
Phone: (08) 6456 2222
The PCH Child Protection Unit (CPU) is a specialised, hospital-based service providing medical, forensic, social work and therapeutic services for children and their families when there is a concern that a child has, or may have suffered from child abuse. The PCH CPU is the only hospital-based service of this kind in WA.
Our staff coordinate assessment, planning and (when appropriate) intervention strategies and ongoing therapy for children and families where there are child protection concerns. This includes:
Key roles of the CPU include:
Referrals are accepted from a variety of internal and external sources, including:
Phone: (08) 9251 5777
For families with young people between the ages of 12-17 who are dealing with problematic and/or disruptive behaviour of one or more members, including self-harm, domestic violence or abuse. The program could also be beneficial for marginalised families, families in transition (separating, divorcing, step or blending families), culturally diverse families, or those who wish to improve the way they communicate, evaluate their goals, dreams and values or explore long standing issues.
Phone: (08) 6350 1870
An intensive and targeted intervention and support service offered to children between the ages of 6-12, and their parents, who are at risk due to family circumstances, predominantly Family and Domestic Violence. The service may include a combination of coaching, family and individual therapy of 6-10 sessions and access to Support and Psycho-educational Groups. The service is offered in Cannington, Armadale and Kwinana.
Phone: 1800 199 008
Phone: (08) 9223 1111
The Department for Child Protection and Family Support’s after hours service, Crisis Care Unit, operates twenty-four hours a day, seven days a week.
This telephone service prioritises child protection concerns. It also provides information, advice, support and intervention for people in crises and needing urgent help. Types of crises addressed by the service include child protection concerns, family and domestic violence, suicidal ideation and homelessness.
Crisis Care Unit assists callers experiencing homelessness by providing information and advice. In exceptional and unforeseen circumstances, support is provided for callers to access short-term crisis accommodation.
Phone: (08) 9222 2555
Phone: 1800 273 887
The Department provides a range of child safety and family support services to Western Australian individuals, children and their families, from the Kimberley to the Great Southern regions of the State.
Category: Child and Youth Services
Phone: (08) 9421 3888
East Perth: (08) 9421 3888
Midland: (08) 9374 1400
Mirrabooka: (08) 9344 0444
Maddington: (08) 9452 5333
Provides a wide range of health services including general health, chronic diseases, dental health, environmental health, ear health, retinal eye screening, physiotherapy, podiatry, and stolen generation services
Phone: (08) 9416 4444
Holyoake’s approach to counselling and support is to help those affected by alcohol or other drugs, as well as help those closest. This unique approach recognises that the impact of alcohol and other drug problems affects the whole family.
They have a Midland and Victoria Park office.
Phone: (08) 9477 4346
Provides financial counselling and a range of other services including emergency relief, financial literacy, counselling, youth programs, and parenting programs for Indigenous families who are at risk and live in Belmont and surrounding areas.
Phone: 13 11 14
Lifeline is a National service for people experiencing a personal crisis. it is 24 hour crisis support and suicide prevention support. If you are experiencing the following please feel free to make contact.
Phone: 1300 760 691
MercyCare is a lead agency for the Mirrabooka Family Support Network. The service provides family services, children’s services, counselling, drug and alcohol services, financial counselling services, legal advice, educational services and family dispute services.
Phone: (08) 9442 3444
MercyCare Community Support provides activities that will enable individuals to develop the knowledge, skills and confidence they will need to manage their life. This service is available to families, individuals and community groups through appointment. Available to people living in Mirrabooka and surrounding area’s. Some of the workshops include:
Phone: 1800 268 472
Offers affordable and manageable interest free loans to help clients build a better life for thelmselves, and their families. The loan is aimed at helping people kick-start their future and create the life they are hoping for, can be used for a range of employment, training and education items. To be eligible, clients must be 18 years or over, an Australian resident with a health care card or a low income earner, able to show proof they can repay the loan and able to provide all documentation required for processing the loan.
Phone: 1800 800 046
Provides a free and confidential outreach support service to young people aged 12 to 18 years who are having difficulties staying at home or who have recently become homeless because of family issues. Works with young people and their parent/guardian and families to provide support through counselling, mediation, provision of information, education, advocacy and referral.
Phone: (08) 9368 9368
Phone: Country Callers: 1800 111 546
Ngala Parenting Line offers phone advice and support to parents and carers of children up to 18 years old. The phone line is open from 8:00am to 8:00pm, seven days a week. Ngala Parenting Line also offers a call back service, where an online request to be called for information can be filled out via www.ngala.com.au.
Phone: (08) 9235 7028
The Support and Counselling Service (SACS) engages with the children (aged between 4 – 14 yrs) of families living in Family Supported Accommodation (in Perth’s northern suburbs including City of Swan ). SACS works alongside Supported Housing and Accommodation programmes to deliver a comprehensive service focused on the individual needs of each client. The service focuses on the child as their client, however work closely with the whole family with the hope of bringing about sustainable change for a brighter future.
Phone: (08) 9279 4500
The Salvation Army – Morley provides support to individuals and families facing a crisis to help them meet their immediate needs. The Salvation Army – Morley offers emergency relief services to help relieve the stresses faced by families and individuals in crisis.
Once your immediate needs have been met, the service can also help with talking to utility providers about any outstanding bills, help connect with Centrelink about getting a job, talk to police, or recommend other support services.
The Salvation Army – Morley provide other services including:
Phone: 13 52 47
Provides confidential, 24/7 crisis support for people who are going through difficult times in their lives and need someone to talk to. Samaritans Crisis Line can assist with issues around: relationships or family problems, loss and bereavement, financial worries or job related anxieties, school or study-related stress, illness – for yourself or someone else you care for, addiction or substance abuse, and thoughts of suicide.
Phone: 1800 199 888
Phone: 6458 1828
The Sexual Assault Resource Centre (SARC) is the emergency sexual assault (rape crisis) service for Perth, Western Australia.
SARC is located in Perth, Western Australia, and provides high-quality care for females and males, 13 years and over, who have been affected by sexual assault (also called rape) or sexual abuse. SARC provides a 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth. This involves medical care, a forensic examination and counselling support to people who have been sexually assaulted (or raped) within the previous 14 days.
SARC also provides counselling in centres across the Perth metropolitan area to people who have experienced sexual assault (rape) and sexual abuse in the past. SARC is a free confidential service. It is NOT part of the police, however SARC will support a person’s decision to involve the police.
SARC is located on the King Edward Memorial Hospital site in a building which is separate from the hospital and which has been designed to maintain a sense of confidentiality and to provide a non-hospital environment.
Emergency Telephone Counselling (8:30am to 11:00pm daily) – 6458 1828
Phone: 1300 659 467
Suicide Call Back Service is a nationwide service that provides 24/7 telephone, video and online professional counselling to people who are affected by suicide.
Suicide Call Back Service offers crisis support to anyone in Australia who is aged 15 years and older.
The service can help anyone who is affected by suicide, which includes:
Phone: (08) 9274 3488
Swan City Youth Service Inc provide support to young people aged 12 to 25 years in the form of drug and alcohol counselling, mental health support, weekly medical clinics, and assistance with finding accommodation and accessing Centrelink or any other services required. They also provide a range of educational, recreational, life skills, and art and music programs.
The service works with young people within Midland and surrounding suburbs.
Monday – 10am – 7pm
Tuesday – 10am – 7pm
Wednesday – 10am – 7pm
Thursday – 10am – 7pm
Friday – 10am – 7pm
Address: 12 Padbury Terrace, Midland
Phone: (08) 6107 6257
The Compassionate Friend service is a self-help peer support group open to bereaved parents, siblings and grandparents. Its is a worldwide organisation run by volunteers, which aims to support families with the grief following the death of a child. The service offers friendship and understanding to families who are grieving the death of a child, of any age, from any cause. The service also offer support and information to relatives, friends and professionals who are helping a family.
Phone: (08) 9368 6828
The Esther Foundation facilitates an extensive and award winning residential young women’s health, development and leadership program through ten residential premises based around South Perth, housing more than forty five women and their children.
The program is full-time and offers intensive support and assistance to young women in a safe and structured environment.
The broadly structured program facilitates specific group and individual counselling for the following issues and concerns faced by young women:
The criteria for assessment to enter the young women’s residential health, development and leadership program is that the prospective participant be aged between 13 – 33 years of age.
An assessment can be arranged via a telephone call to;
Aged over 21: Amanda Clatworthy on 0421 872 980 by phoning 08 9368 6828*
Aged under 21: Rebekah Scott on 0423 068 753 or Emma Stanway 0420 861 957
or by phoning 08 9368 6828*
*Tues – Friday between 10am and 4pm only
Phone: (08) 9425 2850
Provides free emotional support and practical preparation for children under 18 years of age who are to give evidence to a court. The children involved can be victims or witnesses to any criminal charge, in any court. This includes the Magistrates Court, Children’s Court, District Court or Supreme Court. The court process can add to the stress of a child victim. However, ensuring they are adequately prepared as a witness can reduce their emotional stress and enable them to better participate in court proceedings.
Phone: (08) 9428 1500
Phone: 131 444
WA Police Child Abuse Squad deal with preventing child abuse, but also assist with reports pertaining to child abuse, identifying a child molester, internet safety and how to report suspicious online behaviour.
Phone: (08) 9350 6236
William Langford Community House offers the following programs and services within the South-East Metropolitan region.
– Financial Counselling Service
– Legal Advisory Service
– Family Support Service
– Aboriginal Family Support Service
– Emergency Relief
– Migrant English Classes
– Computer Literacy Program
– Muslim Women’s Centre – Outreach Service
– Multicultural Services Centre – Somali Outreach
– The Spot (5 – 12 years)
– A range of groups and courses
– Kapahaka/Tamariki -children from 1-12 years old learning Maori songs, dance and language
– Mums and Toddler Playgroup
– Men’s Group (conversational English for men from diverse cultural background)
– Practice Makes Perfect (conversational English group for women from diverse background)
– Registered visiting Psychologist
– Sewing and Knitting
– WA Police Outreach (Multicultural Service for Migrant)
– Personal Injury/Individual Claims Legal Service
Phone: (08) 9218 9477
Phone: (08) 9221 2733
Aboriginal community based organisation that offers an Indigenous specific, community based, counselling and referral service that acknowledges the impact of colonisation on Indigenous Australians. Yorgum aims to provide a nurturing place and an environment which promotes the cultural strength of Indigenous Australians through a healing process that supports their spiritual, physical, intellectual, and emotional wellbeing.
Yorgum offers the following services:
Phone: (08) 9202 1688
Phone: 1800 199 006
Youth Legal Service provides free professional legal services to children and young people (under 25 years) residing in Western Australia. In addition to client services, Youth Legal Service plays an active role in raising awareness of the legal rights and responsibilities of children and young people. Youth Legal Service provides legal advice and casework in the following areas, subject to capacity:
Regional Callers number: 1800 199 006
Phone: (08) 9227 4300
Phone: 1300 362 569
Youthlink is a state-wide mental health program managed through the North Metropolitan Area Mental Health Service. YouthLink assists young people, aged 13-24 years of age, who experience difficulties with their emotional or social well-being. YouthLink provides specialist mental health counselling, consultation, training and community development. YouthLink is open from 9:00am to 5:00pm Monday to Friday.
Phone: (08) 9497 9498
The City of Armadale contracts Hope Community Services to visit a variety of places in the City of Armadale with their street van and provide youth outreach weekly to youths aged 12 to 25 years old.
You’ll find the Hope team and their van in a variety of public spaces across the City from Cross Park skatepark, Roleystone, Jull St Mall in Armadale to local parks, the train station and other.
The street van, and its fantastic team, brings music, games, and fun to the streets, and is also there to offer connection, assistance and a safe place to chat for young people aged eight to 24 years who are vulnerable,disadvantaged and/or marginalised through providing information, informal counselling, referrals and connection to the great range of community organisations or activities in the local area.